At The Incrowd, we aim to provide you with an unforgettable nightlife experience. To ensure transparency and address any concerns regarding refunds, please review our refund policy below:

GENERAL REFUND POLICY:

All ticket sales and entry fees are non-refundable unless otherwise specified. In the event of a cancellation or rescheduling of a Incrowd Management Group events, ticket holders will be notified, and our policy may be adjusted accordingly.

ACTS OF GOD:

Incrowd Management Group recognizes that unforeseen circumstances, often referred to as "acts of God," can affect your ability to attend our events. These circumstances may include natural disasters, extreme weather conditions, government mandates, or other unforeseeable events. In cases where an event is directly impacted by such acts of God, Incrowd Management Group may offer refunds or ticket transfers at its discretion. To request a refund or ticket transfer due to an act of God, please contact our customer support team promptly with relevant documentation or details of the situation.

TICKET TRANSFERS:

In cases where you are unable to attend an event, you may request a ticket transfer to another individual. The individual receiving the transferred ticket must meet the event's age requirements and any other stipulated conditions. Incrowd Management Group is not responsible for any disputes or issues that may arise from ticket transfers between individuals.

EVENT-SPECIFIC REFUND POLICIES:

For specific Incrowd Management Group events, additional refund policies may apply. These policies will be clearly communicated on the event page, promotional materials, or ticketing platforms. Please review event-specific policies for detailed information.

CONTACT INFORMATION

Customer Support Email: [email protected]

Customer Support Phone: +1 713-766-0992

Please note that Incrowd Management Group reserves the right to update or modify this refund policy at any time. We recommend checking our website or contacting customer support for the most up-to-date information regarding refunds and event-specific policies.